All sales are FINAL. No refund or exchange. NOTE: DUE TO THE DELICATE NATURE OF LACE CLOSURES, LACE FRONTALS & FULL LACE WIGS THEY CAN NOT BE EXCHANGED OR REPLACED. We take great pride in our product and it is 100% guaranteed. Since natural hair is reactive to a simple wash and deep conditioning, product issues or concerns can often easily be remedied by implementing a simple care regimen. However, if you feel you've received a product that is truly defective and unusual, we want to hear from you. If you have received any product that is defective you must contact us within 14 calendar days from the date of purchase. Although no refunds are permitted, we will address the quality issue at once. A Customer Service Representative will provide the customer with instructions for the return of ALL of the product in question. Note that perming, coloring, lifting, rinsing, cutting, removing the hair from the weft or otherwise processing the hair VOIDS the Product Defect Exchange Policy. If Eboyne’ Royale verifies and agrees that the product is defective in any way, Eboyne’ Royale will then exchange or replace the item. If the customer selects a product in exchange of greater value, they will be responsible for paying the additional cost of the item. Eboyne’ Royale will cover the cost of shipping the exchanged/new item back to the customer if priority shipping is selected. If Eboyne’ Royale does not validate the product defect issue, we will return the item in question to the customer at our expense (via priority mail) without an exchange of product. NOTE: DUE TO THE DELICATE NATURE OF LACE CLOSURES, LACE FRONTALS , FULL LACE WIGS THEY CAN NOT BE EXCHANGED OR REPLACED.
Limitation of Liability- Eboyne’ Royale does not accept liability beyond the remedies set forth herein, including any liability for products not being available for, or the provision of services and support. Eboyne’ Royale will not be liable for consequential, special, indirect or punitive damages even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein. This limitation of liability applies both to products and services. Customer agrees that for any liability related to the purchase of products, Eboyne’ Royale is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase of products under this agreement. Customer agrees that for any liability related to the purchase of.